Frequently asked questions

Premise2Cloud ICT Solutions Limited is a cloud infrastructure, enterprise integration and cybersecurity company. We help organizations move from on-premise infrastructure to secure, scalable cloud environments, and we manage those environments afterwards. Our services cover cloud migration, cloud infrastructure, hosting, virtual private servers, dedicated servers, cloud storage, managed services, backup and disaster recovery, cybersecurity, hybrid and multi-cloud, DevOps and container services, and cloud consulting. We also develop BankGuard, an enterprise database backup and data access platform.

No. We provide infrastructure services, including hosting, but the work is infrastructure engineering rather than shared web hosting. Our clients are organizations running systems their business depends on, often under regulatory obligations.

26 Okpara Avenue, Enugu, Enugu State, Nigeria. We work with organizations across Nigeria.

Yes. Cloud migration is a core service. We move applications, systems and data from traditional infrastructure to secure cloud environments. Every migration starts with an assessment of what you currently run and what depends on what, so the sequence can be planned around keeping the business operating.

The migration plan is designed so business operations continue throughout. Systems move in a controlled sequence with testing at each stage, and each step has a rollback path. Where a brief interruption is unavoidable, it is identified in planning and scheduled with you rather than discovered during the move.

That is common and it is not a problem. Some systems stay on-premise for regulatory, licensing, latency or risk reasons. Our Enterprise Infrastructure Integration service connects on-premise infrastructure with cloud environments so the result works as one infrastructure rather than two disconnected halves.

It depends entirely on the size and complexity of the environment, how many dependencies exist, and how much can move in parallel. The assessment stage produces a realistic timeline before any commitment is made. We would rather give you an accurate answer after looking than a reassuring one before.

Yes. Three tiers are available: Starter VPS, Business VPS and Enterprise VPS, each with dedicated resources, root access and SSD storage. Specifications are listed on the Virtual Private Servers page. Plan rates are provided on request.

Yes. Enterprise-grade physical servers for demanding, mission-critical workloads, configured to your requirements with complete physical isolation from other tenants.

Pricing depends on the specification and the scope of the engagement, so we quote per organization rather than publishing a rate card. Tell us what you need on the contact form and we will come back with a quote.

Yes. Managed Cloud Services covers monitoring, maintenance, optimization, patching and technical support, including environments we did not originally build. We would start with a review of the current environment.

Yes. Automated backup on a defined schedule, secure offsite storage, disaster recovery planning, and recovery testing. Recovery objectives are defined with you and documented rather than assumed.

Yes. Recovery testing is part of the service. A backup that has never been restored is an assumption, not a protection.

BankGuard is an enterprise database backup and controlled data-access platform developed by Premise2Cloud. You upload a link to your database backup file. BankGuard retrieves it, restores it into a secure environment, and gives your authorized staff read-only access to query that data through a web portal, generate reports and export data.

Yes. BankGuard is built, working, and in production use with a Nigerian microfinance bank.

Your core banking application provider supplies a link to your database backup file. An authorized user submits that link through the BankGuard portal. BankGuard downloads the file and restores it automatically. That is the only step required from your side.

No. BankGuard does not connect into your network, does not hold credentials to your core banking system, and does not require a VPN link or a firewall exception. You provide a link to a backup file, and BankGuard works from that file alone. The flow is one-directional and you initiate it.

Microsoft SQL Server. That is currently the only engine supported for restore.

Daily differential backups and end-of-month full backups. The platform retains your most recent uploaded backup, so there is always a current restored copy to query.

Ordinary backup protects data. BankGuard makes protected data usable. Instead of raising a ticket, requesting a backup from your provider and waiting for a database administrator to restore it, your authorized staff query the restored data themselves through a web portal.

Yes. BankGuard generates reports and exports data from the restored database. This includes data extracts prepared for migration, which is useful if you are changing core banking application providers and need clean historical data out of the outgoing system.

Access is controlled by role-based permissions, protected by two-factor authentication, delivered over HTTPS, with session management. Access is read-only by design, and every action is recorded in a comprehensive audit log.

It supports it. BankGuard provides audit logging, controlled access and retrievable historical records, which is what auditors and regulators typically ask for. It is a capability that supports your obligations rather than a guarantee of compliance in itself.

Security is designed into the environments we build rather than added afterwards. Our services include firewall design and configuration, threat monitoring, vulnerability assessment, data protection and encryption, and access control. We also carry out security reviews of environments we did not build.

Yes. A significant part of our experience is in financial services, where regulatory, security and continuity obligations shape infrastructure decisions.

Send an enquiry through the contact form with a note on what you need. The first step is usually a conversation, followed by an assessment of your current environment.

Yes. Technology advisory and knowledge transfer are part of how we work. Your team should be able to understand and operate the environment we deliver.

A client portal is planned. It is not available yet. For now, enquiries and support requests go through the contact form or directly to our team.